Warranty/Repair & Returns

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Your buddy steps on your rod in the drift boat, your puppy thinks the new cork on your Diesel is a chew toy, or you get the snag of the century and yank like there is no tomorrow.

Yes, rods break and accidents happen and at Red Truck we want you to know that you’re in good hands.  All Red Truck Rods are backed by our 1-year manufacturers warranty for the original owner and after that  replacement sections are available for a fee.

Warranty/Repair:

Red Truck Fly Fishing Co. Rods and Fly Reels

If you have a warranty need, you don’t have to send us the entire rod. We can ship the section directly to you, usually in 5-7 business days, most times even faster.  All you need to do is download and fill out the form below and either email us a copy to info@redtruckflyfishing.com or mail in the form to the address specified.

Cost for sending out a  replacement section for your fly rod is $50, which includes shipping and handling fees.
*Canada, HI, and AK – shipping and handling fee is $25
*International Customers – shipping fee will be calculated and exact cost will be charged.

****Download a Warranty Form here****

Although rare, reel warranties do happen. Often time we can simply assist you over the phone with reel issues or send you the necessary part you might need.

Please contact us directly at info@redtruckflyfishing.com or call us at (208) 351-9037 if you have any questions or need further assistance.

 

Returns

We want you to know we have your back so if you are unsatisfied with any of our products we’ll give you 30 days to return the product for a full refund.  After 30 days you can still return the product to us for an exchange or a store credit for future purchases.
**item must be in new sellable condition
**customer is responsible for paying all return shipping fees

If you have further questions about your return or exchange contact us directly  info@redtruckflyfishing.com or give use a call  at (208) 351-9037.

Download Return/Exchange Form 

Please send returns/exchanges to:

Red Truck Fly Fishing Co.
485 North State Street
Shelley, ID 83274